Scale Your E-Commerce with Our Fulfillment Service

Speed. Automation. Personalization.

Rely on an experienced fulfillment partner to save time, costs, and internal resources
.
Our automated processes adapt flexibly to your growth – from start-up to enterprise. With custom packaging solutions, we create unforgettable unboxing experiences – tailored to your brand, professionally executed, and highly efficient.

Because your satisfaction is what drives us.

“We see ourselves as a link to your customers and provide them with a unique unpacking experience.

We offer you 360° fulfillment as a holistic solution for the success of your eCommerce company.

With our high-quality customization options and fully automated, reliable shipping, you can retain your customers for the long term with a good service.

We are your reliable partner for this.”

Florian Hammermeister
Chief Executive Officer

Our Services

Top-Level Fulfillment for Your E-Commerce

What should fulfillment look like for your e-commerce business?

We understand the importance of speed, efficiency, and flawless fulfillment – tailored precisely to the needs of your business and your customers.

Today more than ever, fast and reliable parcel shipping is essential to meet rising expectations and stay competitive in e-commerce.

With automated processes and a clear focus on quality, we create the ideal foundation for an unforgettable unboxing experience.

Speed

In e-commerce, shipping speed can make or break the purchase decision – that’s why we focus on maximum speed without compromising on quality.

Our processes are optimized to ensure that orders are picked, packed, and shipped the same day. Even during high-volume periods or seasonal peaks, we stay in control.

Fast delivery times boost customer satisfaction, lower return rates, and strengthen your brand in the long run.
In short: What arrives fast, stays remembered.

Our cut-off time for order processing is 7:00 PM, ensuring that products leave our warehouse in time for next-day shipping. This gives you and your customers more flexibility – even with late orders.

Our logistics and shipping teams work tirelessly in two shifts, 16 hours a day, six days a week, to ensure your products are delivered quickly and reliably.

Offer an unbeatable advantage to both you and your customers with our next-day delivery solution. Our express shipping allows you to dispatch products within just one day, strengthening customer loyalty and satisfaction. With our fast and reliable delivery service, you gain a real competitive edge and reinforce your position in the market.

Automation

Discover the power of automation in your fulfillment process – enabling not only faster operations, but also error-free execution.

With automated workflows, we process orders significantly faster and ensure smooth operations from inbound logistics to final shipping.

Automation is key to your growth:
It prevents bottlenecks as your business scales and lays the foundation for a stable and reliable fulfillment process.

To err is human – but in logistics, minimizing mistakes is key.
Thanks to automated processes, we achieve a 99% error-free order execution rate.

That means: maximum accuracy, fewer returns, and higher customer satisfaction.

One of the biggest risks for e-commerce businesses is planning for inventory and order volumes – and making sure fulfillment can keep up as demand grows. With us, you’re on the safe side:
Thanks to the automation of standard and bypass processes, your fulfillment can scale quickly and reliably as your business expands.

Our fulfillment warehouse leverages state-of-the-art, fully automated robotic systems from Caja Robotics and Neo Intralogistik. The key to our success: the use of innovative technologies, cloud-based software, and artificial intelligence – driving efficiency, precision, and scalability.

Personalization

At Versandmanufaktur, you get the best of both worlds:
Automation where it makes sense – and personalization where it matters.

After all, you’re not selling to systems – you’re selling to people.
We make sure the unboxing experience feels personal, emotional, and true to your brand.

Whether it’s custom packaging, inserts, or gift options – we turn fulfillment into a key part of your brand experience.

Every order you ship will arrive like a gift – complete with a handwritten note on a personalized card.

Make your brand stand out – from the first glance to the final touch.

Boost your brand recognition with custom laser engravings on both your products and packaging.

8 Mio.

Shipping units per year

100

Fully Automated Robots in Action

35+

Shop & ERP System Integrations

8 Mio.

Shipping units per year

100

Fully Automated Robots in Action

35+

Shop & ERP System Integrations

Our Fulfillment Services at a Glance

Experience hassle-free fulfillment tailored to your needs. From the moment an order is placed to final delivery, we’re by your side – ensuring a seamless, reliable process every step of the way.

Inbound Goods

  • Receipt & Registration: Capturing and accepting all incoming products
  • Inspection for Completeness & Defects: Ensuring that all goods are delivered in full and free from damage
  • Goal of Efficient Inbound Handling: Minimizing throughput times, space usage, and personnel effort – without compromising process quality

Storage

  • Includes defective goods storage and quarantine zones
  • Automated warehouse system with serial number and batch tracking
  • Perpetual inventory and cycle counting for accurate stock management

Order Picking

  • Fully automated processes ensure efficient and error-free order fulfillment
  • Use of cutting-edge technologies: robotics, artificial intelligence, and cloud software solutions
  • Complete flexibility to scale capacity as needed

Value-Added-Services

  • Custom Packaging Concepts for a Unique Unboxing Experience
  • Laser engraving and flocking on products and packaging
  • Prints in your own design, flexible label printing, and robotic handwritten cards

Shipping

  • Shipping across the EU and worldwide, including customs clearance
  • Same-day shipping with a cut-off time until 7 PM
  • Shipping partners: GLS, DHL, UPS
  • Next-day delivery within Germany, cut-off time until 7 PM

Top Integration for Your System

The VM Fulfillment Portal — connecting what belongs together.

Our cloud-based ERP system TRACY offers over 35 pre-built integrations — including shop systems, marketplaces, payment, and shipping solutions.

For individual needs, we develop custom connections that integrate seamlessly into your IT infrastructure.

We take care of the technical implementation for you — fast, reliable, and perfectly tailored to your system landscape.

Deine Vorteile

Fulfillment Solutions Tailored for E-Commerce Starters and Switchers

 

The world of e-commerce presents entrepreneurs with significant challenges: intense competition, rising customer expectations, and an increasingly uncertain economic climate.

That’s why it’s crucial to have an experienced fulfillment partner by your side who ensures smooth order processing — even under pressure.

Start-ups especially benefit from our 25+ years of experience: we provide the necessary know-how, established processes, and a robust infrastructure to flexibly handle growing order volumes.

Switchers also value our quality commitment: a personalized packaging experience, transparent cost models, and a high standard of service make all the difference.

Enjoy these advantages  as an e-commerce partner with Versandmanufaktur

Outsourcing Your Logistics Processes

A key to success in e-commerce. Managing inventory, orders, and coordinating packaging and fast shipping requires complex and efficient processes. Start-ups and e-commerce newcomers in particular can benefit from an experienced fulfillment provider who brings the right systems, expertise, and scalability from day one.

Reduced Resource Commitment

Managing fulfillment in-house requires not only personnel, but also infrastructure and warehouse capacity. By outsourcing your fulfillment operations, you can free up these resources and focus on what truly matters — your core business.

Flexible Scaling

As your e-commerce business grows, you need a fulfillment partner like Versandmanufaktur who can provide scalable capacity on demand. Without that flexibility, bottlenecks can arise — and you risk not being able to fulfill your orders efficiently.

Expertise and 25 Years of Experience

High-level fulfillment is more than a promise — it’s what we’ve delivered for over 25 years. A lack of expertise or experience can quickly lead to mistakes that negatively impact your customers’ experience. With us, you benefit from deep industry knowledge, proven processes, and a partner who knows what matters.

Transparent Cost Management

Fulfillment costs have a direct impact on your profit margins. At Versandmanufaktur, we follow a clear and transparent pricing model based on a simple formula: Base fee + Packaging + Customization — no hidden costs, no surprises.

Versandmanufaktur: Fulfillment with Industry Expertise

Industry-specific fulfillment is a complex task that requires tailored solutions and deep understanding. Every e-commerce sector comes with its own unique challenges — and we know how to meet them.

We’ve designed our processes and infrastructure to meet the specific needs of key industries:

  • Cosmetics, known for their fragility, require careful handling and the accurate inclusion of product samples.

  • Food and supplements, subject to strict hygiene standards, may also require cold chain compliance.

With Versandmanufaktur, you benefit from top-tier fulfillment services, built to meet the quality standards of your industry.

How It Works

Start your fulfillment journey with Versandmanufaktur – and scale with us.

Every business is unique – that’s why we assign you a dedicated contact person to guide you every step of the way.

We understand that when switching or starting fresh with a fulfillment partner, speed matters. That’s why our onboarding process can start within 24 hours – although based on experience, we recommend 2–3 weeks for optimal setup and integration.

Interested?
Here’s how to get started:

Personal Consultation

In an initial personal consultation, we take the time to understand your business, your individual needs, and your specific requirements for our fulfillment services. Tell us more about your products, your customers, your business model, and your ideas for customization and packaging design. This meeting can easily be held via video call anytime and from anywhere – or you’re welcome to visit us and take a look at our office and warehouse in person.

Onboarding Process

Ideally, we can complete your onboarding within just a few days, allowing you to get started with Versandmanufaktur as your new fulfillment partner as quickly as possible. However, we typically recommend planning 2–3 weeks to align all processes optimally. During the operational onboarding, we define your requirements regarding standard workflows and customization options. In the technical onboarding, we set up the interfaces to your shop system and ensure seamless integration.

Collaborative Partnership

Once all processes are in place, our partnership begins. You benefit from working with an experienced and reliable fulfillment partner who can scale flexibly as your business grows.

Your customers enjoy a personalized and unique unboxing experience, a low error rate, and fast next-day shipping.

Get to know Versandmanufaktur

Learn more about our fulfillment services for your e-commerce business in a free personal consultation – including a walkthrough of our fulfillment portal.

Learn more about fulfillment, e-commerce, and Versandmanufaktur.

Got Questions? We’ve got answers. (FAQ)

At Versandmanufaktur, we use state-of-the-art automated processes to ensure efficient storage and distribution of products. Our items are stored in narrow-aisle pallet racks that save space and help keep inventory organized. Automated replenishment guarantees that stock is continuously available. For order picking, we utilize advanced robotic solutions from Caja Robotics and NEO Intralogistics, which allow for precise and fast assembly of orders even during high volumes. This combination ensures smooth warehouse operations and reliable distribution at any scale.

The costs for our fulfillment services follow a simple formula: flat fee + packaging + customization. With our transparent pay-per-package model, the price for each individual package remains consistent; only packaging and customizations like handwritten cards are charged separately. Billing is always done afterward, once the order has been received. For more information, feel free to contact us

We also prioritize speed when it comes to onboarding. We start with two simple steps: operational onboarding, where we capture standard processes and requirements such as cut-off times, followed by customization options like packaging concepts and branding. In the technical onboarding phase, we set up the interfaces with your e-commerce platform and guide you through the fulfillment dashboard. Ideally, with our fast onboarding process, you’ll be ready to start within just a few days.