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OMS – The Powerful Order Management System

Efficient. Dynamic.
Personalized.

Our Order Management System (OMS) provides the perfect solution to efficiently manage your fulfillment processes and take your business to the next level.

Whether you want to manage your inventory across multiple channels or dynamically adjust pricing strategies on marketplaces like Amazon, our OMS makes it possible.

With a wide range of features and integration options, you maintain full control over your order processing — centralized, transparent, and automated.

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„In today’s e-commerce world, efficiency and flexibility are key. That’s exactly what our Order Management System, Tracy, delivers: a centralized platform that simplifies, automates, and perfectly tailors your processes to fit your business. Thanks to seamless integration and a host of practical features, you stay in full control of your fulfillment – so you can focus on what truly matters: your growth and your customers’ satisfaction.“

Florian Hammermeister
Chief Executive Officer

Core Features of Our OMS:

All features at a glance – click through our OMS highlights.

Plug-and-Play-Integration:
Our OMS allows for easy and fast integration with various ERP, WMS, and shop systems. Connect effortlessly to marketplaces, sales platforms, and other sales channels without complicated interfaces. With just a few clicks, you’re ready to sell on platforms like Amazon, eBay, Shopify, and many more.

Multi-Channel Inventory Management:
Keep full control of your inventory – no matter how many channels you sell on. With our intelligent inventory management system, you can perform stock splits and reserve inventory specifically for individual platforms. This ensures that each sales channel receives exactly the products you’ve allocated for it.

Dynamic Pricing Management:
Optimize your pricing strategy in real time! Our OMS enables price tagging and tracking on leading marketplaces like Amazon, allowing you to flexibly adjust and control your prices. Automate your pricing to stay competitive and maximize your margins.

Centralized Order Management:
Manage all incoming orders from multiple sales channels in one centralized system. Our OMS gives you a 360-degree overview of every order, ensuring you always stay on top of the status and can maintain smooth, uninterrupted processes.

Automated Order Processing:
Save time and reduce errors with our automated order processing. Incoming orders are automatically routed to the correct warehouse or fulfillment center based on your inventory, location, and delivery times. This speeds up shipping and boosts customer satisfaction.

Smart Inventory Forecasting:
Our OMS uses advanced algorithms to optimize your inventory planning. By forecasting based on sales data and seasonal trends, you can manage your stock efficiently and avoid overstocking or stockouts.

Real-Time Tracking & Reporting:
Stay on top of your fulfillment performance. With our OMS, you can generate real-time reports on inventory, sales figures, and delivery times. This gives you instant access to the data you need to make informed decisions.

Integration with Shipping Providers:
Optimize your shipping processes through direct integration with major carriers. Our OMS offers seamless connections with GLS, DHL, UPS, and many others to ensure your orders are processed quickly and efficiently. 

Returns Management:
Simplify your returns process with our OMS. All returns are centrally managed, giving you full visibility over the entire return cycle — from the arrival of goods to their restocking in the warehouse.

Conclusion:

With our Order Management System (OMS), you gain a powerful and scalable tool that centralizes, automates, and optimizes your fulfillment operations.

Thanks to its wide range of integrations, dynamic pricing features, and customizable workflows, you remain flexible and future-ready — empowering you to serve your customers faster, more efficiently, and with greater reliability.

Let’s scale your business and take your fulfillment processes to the next level – together. 🚀

Talk to an expert

8 Mio.

Shipping units per year

100

Fully Automated Robots in Action

35+

Shop & ERP System Integrations

Personal Consultation

In an initial personal consultation, we take the time to understand your business, your individual needs, and your specific requirements for our fulfillment services. Tell us more about your products, your customers, your business model, and your ideas for customization and packaging design. This meeting can easily be held via video call anytime and from anywhere – or you’re welcome to visit us and take a look at our office and warehouse in person.

Onboarding Process

Ideally, we can complete your onboarding within just a few days, allowing you to get started with Versandmanufaktur as your new fulfillment partner as quickly as possible. However, we typically recommend planning 2–3 weeks to align all processes optimally. During the operational onboarding, we define your requirements regarding standard workflows and customization options. In the technical onboarding, we set up the interfaces to your shop system and ensure seamless integration.

Collaborative Partnership

Once all processes are in place, our partnership begins. You benefit from working with an experienced and reliable fulfillment partner who can scale flexibly as your business grows.

Your customers enjoy a personalized and unique unboxing experience, a low error rate, and fast next-day shipping.

Get Your Custom Offer

Learn more about fulfillment, e-commerce, and Versandmanufaktur.

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Got Questions? We’ve got answers. (FAQ)

At Versandmanufaktur, we rely on state-of-the-art automated processes to ensure efficient storage and distribution of our products. Storage takes place in specialized narrow aisle pallet racks, which help save space and maintain an organized overview. Automatic replenishment guarantees continuous product availability. For order picking, we use advanced robotic solutions from Caja Robotics and NEO Intralogistics. These automated stations enable precise and fast order assembly.

The costs for our fulfillment services follow a simple formula: flat fee + packaging + customization. With our transparent pay-per-package model, the price for each individual package remains consistent; only packaging and customizations like handwritten cards are charged separately. Billing is always done afterward, once the order has been received. For more information, feel free to contact us. 

We also place great importance on speed when it comes to onboarding. We begin with two simple steps: during operational onboarding, we record standard processes and requirements such as cut-off times, followed by customization options like packaging concepts and branding. During technical onboarding, we set up the interfaces with your e-commerce platform and guide you through the fulfillment dashboard. In the best-case scenario, you’ll be up and running with our fast onboarding process in just a few days.