The Vision: Making Health Accessible
When VitaMoment was founded in 2018, the vision was ambitious from the very start: to build a strong brand around health, supplements, and evidence-based nutrition knowledge — while making access to these products as simple as possible.
What began as a passion project by Jussi Seifart and Robert Schäfer quickly developed into one of the strongest supplements brands in Germany. With a constantly growing community, an expanding product range, and the mission to support as many people as possible in a sustainable way.
But how can such rising demand be met on the logistics side — without sacrificing speed, reliability, or service quality?
“Our brand stands for clarity, quality, and reliability — and that’s exactly what we expect from our partners. From day one, Versandmanufaktur has not only supported us operationally but also co-developed processes, automated workflows, and aligned everything with our growth. It’s a true partnership at eye level that gives us the freedom to focus our energy on continuously developing our brand.”
Jussi Seifert
Managing Director VitaMoment
The Challenge: Supporting Strategic Growth
As VitaMoment’s success grew, so did the demands on warehousing, shipping, and inventory management.
For a digital-first company like VitaMoment, the customer experience is central — from the very first click to the moment of delivery. The logistics setup needed to reflect that ambition:
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Flexible processes that adapt to growing product ranges and changing market demands
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Automated systems ensuring both efficiency and quality
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A scalable setup that not only keeps pace with growth but also proactively prepares for new challenges
With the brand’s rapid growth, logistics requirements evolved quickly:
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The product portfolio expanded continuously
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International shipping became more complex
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Customer expectations regarding delivery speed, packaging, and service were high — and kept rising
The Solution: Fulfillment as the Foundation of the Brand
From the very beginning, we have supported VitaMoment as a strategic fulfillment partner — not only operationally, but always with a view of the bigger picture.
A central success factor: our colleague Dominik, who has been responsible for VitaMoment’s complete operational fulfillment management for years as a dedicated Key Account Manager. Dominik is more than just a contact person — he is part of the VitaMoment team. Through an internal employment setup, he is directly embedded in their workflows, closely aligned with internal structures, and ensures that processes run seamlessly, decisions are made quickly, and execution in daily business is smooth.
Together, we created a setup that:
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Is seamlessly scalable and adapts flexibly to new requirements
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Works with automation while maintaining precision and quality
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Operates internationally while performing reliably across all channels
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Most importantly: grows with the brand without losing customer proximity
This close and personal integration has become a key pillar of success — turning fulfillment into a true cornerstone of brand development.
The Partnership: More Than Just Logistics
What makes our collaboration truly special is the mutual understanding of quality, speed, and customer focus. VitaMoment thinks digitally, fast, and brand-driven — and we make sure this mindset is also reflected in the physical operations. Packaging, shipping, service, and scalability all work together like perfectly aligned gears: precise, efficient, and reliable. For us, this close partnership is more than just a success story — it is proof of what’s possible when fulfillment is more than shipping alone.
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Got Questions? We’ve got answers. (FAQ)
VitaMoment is a leading German supplements brand, founded in 2018, focused on health, high-quality dietary products, and evidence-based nutrition knowledge.
With rapid growth, they needed scalable logistics for an expanding product range, international shipping, and rising customer expectations.
Because of our role as a strategic fulfillment partner, offering automation, scalability, and personalized account management.
Outsourcing allows brands like VitaMoment to focus on core business and marketing, while fulfillment ensures reliable operations and faster scaling.
A dedicated Key Account Manager ensures seamless communication, process optimization, and acts as an integrated part of the brand’s team.
Very important ✅. Supplements logistics must comply with EU regulations, approvals, and quality controls to guarantee safety and customer trust.
Supplements require regulatory compliance, precise lot tracking, and careful storage — alongside the speed and scalability that all e-commerce needs.
Automation reduced errors, optimized order picking and shipping, and created efficiency and reliability during peak growth phases.
We handle cross-border shipping, customs clearance, and compliance, enabling supplements brands to expand smoothly into new markets.
Strategic fulfillment outsourcing became a growth accelerator — helping VitaMoment scale efficiently and strengthen its brand development.