Cross-Border Shipping to Switzerland & the UK
Arena, an international brand known for high-quality swimwear, was looking for a smart solution: How can orders be shipped to Switzerland and the UK quickly and in full compliance—without the typical customs hurdles?
The answer: A strong partnership.
Versandmanufaktur as the fulfillment and integration expert, teamed up with customs and logistics specialist MS Direct.

The Key: Versandmanufaktur as the Central Interface
As Arena’s fulfillment partner, we don’t just handle storage and shipping within the EU – we also serve as the technical and operational bridge for cross-border logistics.
With our proprietary Order Management System “Tracy”, we ensure a seamless transition:
- Automated data transfer to MS Direct
- Transmission of all relevant customs and shipping information
- Smooth integration into existing e-commerce systems
💡 This allows cross-border shipping to feel just like domestic delivery – simple, scalable, and compliant.
How It Works – The Process at a Glance
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Fulfillment & Data Capture
Arena orders are picked and prepared for shipment at our warehouse. Through our OMS “Tracy,” all relevant data is automatically captured and processed. -
Seamless Data Transfer to MS Direct
All shipping data, customs information, and required documents are digitally transmitted – with no manual effort. -
Export & Delivery
MS Direct handles customs clearance, selects the optimal carrier (e.g., Swiss Post, Royal Mail), and ensures fast delivery to the destination country. -
Returns? No Problem!
Thanks to our partnership, we provide local return addresses in Switzerland and the UK. Returns are inspected, cleared through customs, and sent back to us – ready for restocking.
The Benefits for Arena – and All Like-Minded Brands
✅ Unlimited scalability – no in-house customs expertise required
✅ Customer-friendly delivery times & return processes
✅ Automated customs clearance & reduced duties
✅ Full transparency thanks to end-to-end tracking
✅ Fast go-live with proven partner workflows

Ready to take the next step?
The world of e-commerce knows no boundaries – and neither should your shipping. With the right mix of technology, expertise, and proven workflows, complex cross-border logistics become a seamless, efficient, and scalable process. Whether you’re a start-up or an established brand: together with Versandmanufaktur and MS Direct, you’ll turn international challenges into real competitive advantages.
🌍 Cross-border shipping has never been easier – now’s the perfect time to get started.
👉 Take the first step – we’ll be right there with you.
Let’s scale your business together!
Find out how Versandmanufaktur can unlock your e-commerce potential. We’re happy to walk you through our platform – no strings attached.